Cookies

What are cookies?

Cookies are files containing small text identifiers sent by a web server that are placed on your computer or handheld device by websites that you visit. Our site and our partners use cookies to enhance your experience, analyse traffic and for ad personalisation and measurement. These are essential to deliver a high-quality shopping experience and tailored messages based on your browsing and buying behaviour. This is a standard practise for all websites. You can find more information about cookies at: www.allaboutcookies.org or www.youronlinechoices.eu.

Types of Cookies

First-party cookies – set by the website you have accessed or a third party on behalf of the website you have accessed.

Third-party cookies – set by a website other than the one you are accessing. We do not control these third-party cookies and if you have any concerns you should contact their respective host.

Session cookies – temporary cookies that are erased when you close your browser.

Persistent cookies – cookies that remain on your device until you delete them, or they expire.

You can restrict or block cookies using your browser settings. Information on how to do this is detailed below in the “How to manage cookies” section.

List of Cookies

We have documented the partners and tools that create cookies that are used by this website and our partners use and their purpose. Please note that we are not responsible for the content of external websites.

• Google Analytics

We use Google Analytics to help measure how users interact with our websites. Find out more information about Google’s use of information here: https://policies.google.com/privacy

• Google reCAPTCHA

Google reCAPTCHA is used to help determine that a user is human and improves security on our website. This product gathers and uses data using cookies. The data collected may be used to personalise advertising. You can find out more about Google’s use of information here: https://policies.google.com/technologies/partner-sites.

• Google Ads (and DoubleClick)

We use Google Ads to deliver targeted advertisements to individuals who visit our websites. Find out more information about Google’s use of information here: https://policies.google.com/privacy

• Microsoft Advertising

We use Google Ads to deliver targeted advertisements to individuals who visit our websites. Find out more information about Microsoft’s use of information here: https://privacy.microsoft.com/en-ca/privacystatement

• Facebook

We use Facebook to provide relevant advertising to users and track conversion. Find out more information about Facebook’s use of information here: https://www.facebook.com/policy.php

• YouTube

We use YouTube to play embedded videos on the website. Cookies are set by YouTube to track usage of its services. 

• Pinterest

We use Pinterest to provide relevant advertising to users and track conversion.

• TikTok

We use Pinterest to provide relevant advertising to users and track conversion.

• HotJar

We use HotJar to analyse and understand how customers interact with the Site.

• Shopify

We use Shopify to power our online store. To see the full list of cookies placed by Shopify on our behalf, please access here: https://www.shopify.co.uk/legal/cookies and check the section “Merchant storefronts”. Some of these cookies are strictly necessary for the functionality of the website and your experience. By removing them you will be unable to access certain vital functionalities of the website, e.g. checking out an order.

• Klaviyo

We use Klaviyo to send marketing communications via email such as newsletters and offers to customer who opted in to receiving these types of communications. Find out more information about Klaviyo’s use and collection of information here: https://www.klaviyo.com/privacy/policy

• GDPR+

We use GDPR+ to display a cookie consent bar and to remember your consent.

Managing Cookies

Some cookies are strictly necessary to allow you to use the website and its features, such as storing items in your basket. Without these cookies these features cannot be provided which may impair the functionality of the website meaning you are unable to shop on our website.

You can select the cookies you would like this website to store on your device by changing your browser settings. Each browser allows you to restrict or block cookies in different ways.

Details on how to do this in each browser can be found on the ICO website (please note that we are not responsible for the content of external websites), visit: https://ico.org.uk/your-data-matters/online/cookies/

Changes

Information about the cookies used is updated from time to time, so please check back regularly for any changes. Last update was on 19 January 2021.